BlackBerry must remember strengths

BlackBerry CEO Thorsten Heins displays one of the new Blackberry 10 smartphones at the product launch January 30.

STORY HIGHLIGHTS

• BlackBerry sales have slumped in the U.S. but is still strong in emerging markets


• New models launched should remember why they are popular in developing world


• In places like Brazil and South Africa, the 10 is the update to their current phone


• in Sub-Saharan Africa there is expected to be 175 million new customers in the next 3 years

Watch Jim Clancy on CNN International's "The Brief" at 4p.m. ET GMT Friday.

(CNN) -- BlackBerry's loss of market share in the U.S. is the stuff of legends. Last fall, it was estimated only about 2% of American phone users were still carrying their BlackBerry mobile with its iconic keypad.

But consider this: sub-Saharan Africa is expected to add 175 million new mobile users in just the coming 3 years. That's according to the GSMA, which represents the world's mobile operators.

"Mobile has already revolutionized African society and yet demand still continues to grow by almost 50 percent a year," said Tom Phillips, Chief Government and Regulatory Affairs Officer, GSMA.

That could be good news indeed for BlackBerry. Research in Motion, the maker of BlackBerry, estimates it holds a 70% market share in countries like South Africa.

The company's new phones, announced this week, are not the ones some of its best customers in emerging markets would like to buy. They're too expensive. But Research in Motion -- which also this week changed its company name to BlackBerry -- is pledging some of its six new models will address that.

While millions in China, Europe and the U.S. have adopted Android or iOS smartphones with a vengeance, millions more users in emerging markets are enthused about what's in store for the new BlackBerry 10. It's the update for what many of them are already using.

They live in countries like Brazil, Malaysia, Nigeria, Kenya and South Africa. They have embraced the BlackBerry for a combination of factors that all point to the different way mobile devices are used.

Unlike their counterparts in Europe and America, the mobile in their pocket is more likely to be their primary link to the internet.

BlackBerry Messenger is the connection that allows these users unlimited conversations without paying charges for SMS data. While young, brand-conscious Chinese may be willing to part with several months' salary to buy the latest iPhone, African users are looking for more practical (and cheaper) connections.

What separates developed countries from their developing counterparts at street level can be summed up in a single word: infrastructure.

Isobel Coleman, senior fellow and Director of the Civil Society, Markets and Democracy Initiative at the Council on Foreign Relations, says mobile technology has proved it can bridge the gap where infrastructure is lacking.

"It's a culture, it's an economy, it's innovation, education, healthcare, it's all of these things," says Coleman.

You can take that to the bank. For many Africans, their cell phone account is the first bank account they've ever owned.

In emerging markets, mobile phone banking is growing because of the lack of infrastructure. Fewer bank branches often mean long distances to travel and long lines once you've arrived.

Africans are expected to transfer more than $200 billion per year or 18% of the continent's GDP by 2015.

Oh, and that keyboard. No matter where you are in the world, there will always be a demand for a keyboard that clicks. The company appears to understand that as BlackBerry 10 models come with both soft keypads and the traditional BlackBerry buttons.

I asked some of my Twitter followers to weigh in on the BlackBerry 10 roll out. While some said Android or Apple's iOS were in their future plans, many others expressed continued enthusiasm for the BlackBerry.

Soji, a pianist and teacher in Nigeria tweeted back "I'm falling in love with this BB. Cheaper to own."

From Kuala Lumpur, Amir wrote "I need a physical keyboard to type while also having a touch-screen for photos etc. Security factor also important."

Hans-Eric from South Africa reinforced the sentiments of many mobile users in emerging markets: "The cost of data is simply too high without it (BlackBerry.)"

The voices from emerging markets couldn't have been clearer. What they expect from BlackBerry 10 is a stronger, longer lasting battery, durability and continued low cost connectivity.

CFR's Coleman agrees that BlackBerry (and anyone else) trying to win and hold this mobile device sector has to understand how these devices are being used and give the customers what they want.

"Cheap. Rugged. Not too many bells and whistles. Practical."

There is little doubt smartphones are changing the way people use the internet, how they bank, shop and interact socially.

But it's worth keeping in perspective that in a world where there are now an estimated 1 billion smartphones, there are 5 billion feature phone users. That's a lot of upside growth potential for BlackBerry and all the other players out there.

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BlackBerry 10 unveiled, with company name change

NEW YORK: BlackBerry launched its comeback effort Wednesday with a revamped platform and a pair of sleek new handsets, along with a company name change as part of a move to reinvent the smartphone maker.

Canadian-based Research in Motion said it had changed its name to BlackBerry as it launched the BlackBerry 10, the new platform aimed at helping the firm regain traction in a market now dominated by rivals.

"From this point forward RIM becomes BlackBerry," chief executive Thorsten Heins told a glitzy unveiling in New York, one of six global events for the product launch. "It is one brand, it is one promise."

The company unveiled two new devices for its new platform, one with a physical keyboard called the Q10, and a touchscreen handset dubbed Z10.

The new BlackBerry "will transform mobile communications into true mobile computing," Heins said.

"Today is a brand new day in the history of BlackBerry."

The launch is seen as critical to BlackBerry, which had been the dominant smartphone maker before Apple launched its iPhone and others began using the Google Android operating system.

RIM says the all-new system will break new ground by allowing customers to flip between applications seamlessly and without first passing through a home page, to boost efficiency and multitasking.

Another key asset of BlackBerry 10 is what RIM dubbed the "BlackBerry balance," a system that allows users to separate professional communications and applications from music, photographs and other personal items.

Such an option means that if a user changes job, his or her former company can disable the device's corporate side without affecting personal data.

RIM's recent performance on Wall Street suggests the market is open to the BlackBerry 10. Shares have risen more than 30 per cent since the start of the year, although they dropped back over the last two sessions.

Carolina Milanesi, an analyst for Gartner who specialises in consumer devices, said the aim of the launch "is to reinstill faith in the BlackBerry brand and capture both consumer and enterprises at the same time."

Milanesi said a successful launch will at least give them a shot to get into the game" but that BlackBerry has little room for error, after a launch delayed several months.

"They will not be forgiven for any mistakes," she said.

BlackBerry shares fell 4.4 per cent after the launch to US$14.98.

According to research firm IDC, BlackBerry's share of the global smartphone market slipped to 4.7 per cent in 2012, to 68 per cent for Android and 18.8 per cent for Apple's iOS.

- AFP/jc

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Possible suspect for NYC mom missing in Turkey

ANKARA, Turkey Turkish police on Wednesday were trying to trace a contact who apparently corresponded with a New York City woman through social networking sites before she went missing, an official said.

Undated photo of Sarai Sierra

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Sarai Sierra, a 33-year-old mother of two from Staten Island, N.Y., has been missing since Jan. 21 when she was supposed to return home from a solo vacation in Istanbul. Police there have set up a special unit to find her.

A senior police official told The Associated Press that Sierra had exchanged messages with a person before she disappeared and police were now trying to trace the man or woman he described as a possible suspect in her disappearance.

The official said Sierra "presumably met" the person after she arrived in Istanbul. He spoke on condition of anonymity in line with government rules that bar civil servants from speaking to journalists without prior authorization.

The official, however, denied several Turkish media reports - that police were searching for an unknown man caught following Sierra on security camera footage; that Sierra had spent some US$12,000 during her stay in Istanbul; and that a narcotics team had searched her hostel room on suspicion that she might be a drug courier. "It's all made-up," he said.

Sierra arrived in Istanbul on Jan. 7 and had been in regular contact with friends and family back in the United States. Before she went missing, Sierra told family members that she planned to take some photographs at Galata Bridge, a well-known tourist destination about 2 kilometers away from her hostel. She was supposed to begin traveling home on Jan. 21, but never checked into her flight back to New York.

Police have said Sierra made an excursion to Amsterdam, Netherlands, from Istanbul on Jan. 15 and travelled on to Munich, Germany, on Jan. 16 before returning to Istanbul on Jan. 19, WBCS in New York reports. Police were trying to determine the reason for her visit to the European cities.

Her husband, Steven, and brother, David Jimenez, travelled to Istanbul to help in the search and were interviewed by the Istanbul police Tuesday. The two left the police headquarters after some seven hours and were seen carrying a suitcase, which the state-run Anadolu Agency said belonged to Sierra.

Sierra's belongings, including her passport, were found in her hostel room.

Jimenez did not immediately respond to questions sent by email or to an interview request.

Police have released CCTV camera footage showing Sierra alone, eating in the food court of a shopping mall and walking along a main shopping street near her hostel. She is dressed in jeans, a brown leather jacket and a winter hat.

Sierra had planned to go on the trip with a friend but ended up going by herself when the friend couldn't make it. She was looking forward to exploring her hobby of photography, on her first trip outside of the United States, her family said.

Staten Island Rep. Michael Grimm is assisting in the case.

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Giffords to Senate: 'Americans Are Counting on You'

Former congresswoman Gabrielle Giffords, whose congressional career was ended by a bullet wound to her head, opened a Senate hearing on gun violence today by telling the panel, "Speaking is difficult, but I need to say something important."

She told the Senate to be "courageous" because "Americans are counting on you."

Giffords sat alongside her astronaut husband Mark Kelly as she delivered her emotional statement just over a minute long imploring Congress to act on gun policy.

"This is an important conversation for our children, for our communities, for Democrats, and Republicans," the former Arizona congresswoman said. "Speaking is difficult but I need to say something important: Violence is a big problem too many children are dying. Too many children. We must do something. It will be hard, but the time is now. You must act. Be bold, be courageous, Americans are counting on you. Thank you," Giffords said before being helped out of the hearing room.

Giffords was shot by a gunman in her Arizona district two years ago, and was a last-minute addition to the hearing about the nation's gun laws as lawmakers grapple with how to curb gun violence in the wake of the Sandy Hook Elementary school tragedy that left 20 children and six adults dead late last year.

Today's hearing is a showdown on guns, featuring two powerful but conflicting forces in the gun control movement. Giffords' husband will also testify, as will Wayne LaPierre, the fiery executive vice president and CEO of the National Rifle Association.

Kelly's opening remarks before the Senate Judiciary Committee today, in the first congressional hearing on gun violence since the deadly shooting at Sandy Hook Elementary School in Newtown, Conn. last month, emphasized that he and his wife are both gun owners but also dedicated to minimizing gun violence because of their personal tragedy.

Mark Kelly on Gun Control: 'This Time Must Be Different' Watch Video

Newtown Families Join March on Washington Demanding Gun Control Watch Video

Gun Theft Fuels Violence in America: Gun Owners Now Targets Watch Video

"We are simply two reasonable Americans who realize we have a problem with gun violence, and we need Congress to act," Kelly told members of the Senate. "Our rights are paramount but our responsibilities are serious and as a nation we are not taking responsibility for the gun rights our founding fathers conferred upon us."

Giffords and Kelly recently launched Americans for Responsible Solutions, an organization promoting the implementation of universal background checks and limits on high capacity magazines.

"Overwhelmingly, you told us that universal background checks and limiting access to high capacity magazines were top priorities, and I'll make sure to address each of those ideas in my opening remarks," Kelly wrote in an email to supporters Tuesday. Kelly asked the group's allies to sign a petition calling on Congress to pass legislation on both issues.

LaPierre, who states the NRA's opposition to universal background checks and urged legislators not to "blame" legal gun owners by enacting new gun control laws.

"Law-abiding gun owners will not accept blame for the acts of violence of deranged criminals. Nor do we believe the government should dictate what we can lawfully own and use to protect our families," LaPierre said."And when it comes to background checks, let's be honest – background checks will never be 'universal' – because criminals will never submit to them."

"Proposing more gun control laws -- while failing to enforce the thousands we already have -- it's not a serious solution to reducing crime," said LaPierre.

In the wake of the Newtown shooting, the NRA advocated placing armed security guards in every school in America, an initiative LaPierre will promote in Wednesday's hearing, arguing that "it's time to throw an immediate blanket of security around our children."

In an interview with ABC News' Diane Sawyer earlier this month, Kelly and Giffords said they hope the Sandy Hook shooting, in which 20 children and seven adults died, will spur legislative action on gun policy.

Today's hearing is the first meeting ever for Kelly and LaPierre, according to an interview Kelly gave to CNN Tuesday. Kelly, who has shot at an NRA practice range with his wife, noted that he is a gun enthusiast but is not a member of the NRA.

"You would think with my background I would be a member of the NRA. I own a gun. I recently bought a hunting rifle a few months ago. I went through a background check. It took I think about 20 minutes. It's a small price to pay to make us safer. We're not going to stop every one of these mass shootings. We're not going to stop every murder with a handgun in our cities, but I think we'd go a long way to reducing the violence and preventing some," Kelly told CNN.

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Why haven't we learned from fires?

STORY HIGHLIGHTS

• Pyrotechnics, overcrowding, poor exits have contributed to tragic fires in recent years


• You would think the world would have learned from past incidents, John Barylick says


• Concertgoers have to be their own fire marshals, he says

Editor's note: John Barylick, author of "Killer Show," a book on the 2003 Station nightclub fire in Rhode Island, is an attorney who represented victims in wrongful death and personal injury cases arising from the fire.

(CNN) -- Sunday morning we awoke to breaking news of another tragic nightclub fire, this time in Brazil. At last report the death toll exceeded 230.

This tragedy is not without precedent. Next month will mark the 10th anniversary of a similar nightclub fire in Rhode Island. At this sad time, it's appropriate to reflect on what we've learned from club fires -- and what we haven't.

Rhode Island's Station nightclub fire of 2003, in which 100 concertgoers lost their lives, began when fireworks set off by Great White, an 80s heavy metal band, ignited flammable packing foam on the club's walls.

Deadly blazes: Nightclub tragedies in recent history

John Barylick

Panicked patrons stampeded toward the club's main exit, and a fatal pileup ensued. Contributing to the tragedy were illegal use of pyrotechnics, overcrowding and a wall covering that would have failed even the most rudimentary flammability tests.

Video images of the Station fire were broadcast worldwide: A concert begins; the crowd's mood changes from merry, to curious, to concerned, to horrified -- in less than a minute. You'd think the world would have learned from it. You would be wrong.

The following year, the Republica Cromanon nightclub in Argentina went up in flames, killing 194 people. The club was made to hold about 1,000 people, but it was estimated that more than 3,000 fans were packed inside the night of the fire, which began when fans began lighting flares that caught the roof on fire.

Echoes of the past: Rhode Island victims 'can't help but watch'

Then, in January 2009, at least 64 New Year's revelers lost their lives in a nightclub in Bangkok, Thailand, after fire ignited its ceiling. Many were crushed in a rush to get out of the club. In December of that same year, a fire in a Russian nightclub, ignited by pyrotechnics, killed 156 people. Overcrowding, poor exits, and indoor fireworks all played roles in these tragedies; yet no one bothered to learn from mistakes of the past.

While responsibility for concert disasters unquestionably lies with venue operators, performers and promoters, ultimately, we, as patrons of clubs and concerts, can enhance our own safety by taking a few simple steps. The National Fire Protection Association urges concertgoers to:

• Be observant. Is the concert venue rundown or well-maintained? Does the staff look well-trained?

• As you proceed to your seat, observe how long the process takes. Could you reverse it in a hurry? Do you pass through pinch points? Is furniture in the way?

• Once seated, take note of the nearest exit. (In an emergency, most people try to exit by the door they entered, which is usually not the closest, and is always overcrowded.) Then, share the location of that nearest exit with your entire party. Agree that at the first sign of trouble, you will all proceed to it without delay.

• Once the show begins, remain vigilant. If you think there's a problem, LEAVE IMMEDIATELY. Do not stay to "get your money's worth" despite concerns about safety. Do not remain to locate that jacket or bag you placed somewhere. No concert is worth your life. Better to read about an incident the next day than be counted as one of its statistics.

Read more: How to protect yourself in a crowd

To be sure, all fire codes must be vigorously enforced, and club and concert hall operators must be held to the highest standards. A first step is banning indoor pyrotechnics in all but the largest, stadium-type venues.

But, ultimately, we are our own best "fire marshals" when it comes to avoiding, and escaping, dangerous situations. We can still enjoy shows. But it is up to us to look out for our own safety.

In coming days, Rhode Islanders will follow the unfolding news from Brazil with a sense of queasy deja vu -- the rising body counts, the victim identification process, the grieving families, and the assigning (and dodging) of blame. If only they had learned from our tragedy.

Eerie sounds of cell phones amid disaster adds to first-responder toll

The opinions expressed in this commentary are solely those of John Barylick.

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US Senate committee approves Kerry nomination

 

WASHINGTON: Senator John Kerry easily cleared the first hurdle of his confirmation as the next secretary of state Tuesday with a unanimous vote of approval by the Senate Foreign Relations Committee.

Kerry, President Barack Obama's pick to replace Hillary Clinton as the nation's top diplomat, must still be confirmed by a vote of the full Senate later in the day, but that was expected to be a shoo in.

His colleagues on the Senate Foreign Relations Committee, which Kerry chairs, gave him a unanimous vote of approval, with Republicans joining Democrats.

Kerry, who did not vote, said he was "humbled" and gratified.

"They've been wonderful, they've been really superb," he said of his colleagues on the committee, adding, "I'm very wistful about it, it's not easy" leaving.

- AFP/fa

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Report: A-Rod, Cruz, Gonzalez linked to PED probe

New York Yankees' $275 million man Alex Rodriguez, Washington Nationals All-Star Gio Gonzalez and Texas Rangers slugger Nelson Cruz are among the players connected to performance-enhancing drugs in a new investigative report by the Miami New Times.

A former employee of a South Florida clinic called Biogenesis gave the Miami New Times "an extraordinary batch of records" showing athletes received various substances from Anthony Bosch, the clinic's chief who is already under investigation by Major League Baseball and the Drug Enforcement Administration, as CBSSports.com reported. At least one boxer, one tennis player and a coach were also implicated.

The report outlines "damning evidence" against A-Rod as his name appears in Biogenesis records up until 2012. Rodriguez, who finally admitted to taking PEDs in 2009, claims he has been clean for a decade. An excerpt of the report on A-Rod reads:

There, at number seven on the list, is Alex Rodriguez. He paid $3,500, Bosch notes. Below that, he writes, "1.5/1.5 HGH (sports perf.) creams test., glut., MIC, supplement, sports perf. Diet." HGH, of course, is banned in baseball, as are testosterone creams...."

The mentions of Rodriguez begin in 2009 and continue all the way through last season. Take a page in another notebook, which is labeled "2012" and looks to have been written last spring. Under the heading "A-Rod/Cacique," Bosch writes, "He is paid through April 30th. He will owe May 1 $4,000... I need to see him between April 13-19, deliver troches, pink cream, and... May meds. Has three weeks of Sub-Q (as of April).

27 Photos

MLB players banned for positive drug tests

Other names linked to Biogenesis in the report include outfielder Melky Cabrera, pitcher Bartolo Colon and catcher Yasmani Grandal - all of whom were suspended last season under MLB's ban on performance-enhancing drugs.

Writes Tim Elfrink, the author of the Miami New Times report: "As baseball teams head to spring training under a tougher new policy, the Biogenesis records affirm that the war on doping has been as futile as the War on Drugs."

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Obama's Immigration Plan to Have More Direct Path

President Barack Obama is expected to lay out his principles for immigration reform in a speech in Las Vegas today that will include a potentially quicker path to citizenship than the bipartisan plan a group of senators unveiled earlier this week.

The president will offer some new details about the White House's immigration reform plan, which expands on a blueprint it released in 2011, a senior administration official told ABC News. But for now Obama will stop short of offering his own piece of legislation because of the progress made by the Senate "Gang of Eight."

See Also: Senate Wants Immigration Bill Passed in Months

The White House has sounded positive notes about the Senate group's plan thus far, but the specifics that Obama announces are expected to have some key differences that might cause concern for some Republican senators who have signed onto the senate deal.

Like the senators' plan, Obama's proposal calls for a pathway to citizenship for many of the 11 million undocumented immigrants living in the U.S. The senators' plan would grant "probationary legal status" immediately to eligible undocumented immigrants, but would not allow them to apply for permanent legal status, or a green card, until the border is deemed to be secure. Think of that as a trigger system.

On the other hand, Obama's framework would not contain a border security measure. Administration officials told media outlets that they believe a path to citizenship needs to be straightforward. They also believe a trigger system, like the one in the senate plan, could lead to a state of legal limbo for the undocumented immigrants who receive legal status, The Washington Post reported.

The border-security-first plan, however, is essential to Republican senators who signed onto the Senate "Gang of Eight" deal.

"I will not be supporting any law that does not ensure that the enforcement things happen," Sen. Marco Rubio (R-Fla.), a member of the group, told conservative blogger Ed Morrissey on his web radio show.

See Also: 3 Flashpoints in the Senate Immigration Blueprint

Obama's plan is likely to include language that would allow same-sex bi-national couples to have the same rights as heterosexual couples, BuzzFeed and The Washington Post reported. Under current law, gays and lesbians who are married to U.S. citizens under state laws cannot obtain a green card. Obama's plan would allow them a path to citizenship, but the issue is not mentioned in the Senate "Gang of Eight" proposal.

As noted by the Post, that language may anger Christian groups who have signaled they would support comprehensive immigration reform.

But the White House remains optimistic about the progress that has been made so far. An official described the senators' announcement as a "breakthrough" to ABC News because it wasn't clear whether Republicans would sign on to any path to citizenship.

Some observers couched the Senate group's decision to come out with his plan a day before Obama as an attempt to outfox the White House politically. But administration officials told media outlets they remain generally pleased with the plan and believe that the president's speech could build momentum for a final bill.

ABC's Reena Ninan contributed reporting.

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